中國東方航空股份有限公司簡介

　　中國東方航空股份有限公司于1995年4月正式成立，其前身為成立于1988年的中國東方航空公司，總部設于開放而時尚的國際化都市上海。作為中國三大航空公司之一，中國東方航空股份有限公司在全球擁有11家分公司、44家海外營業部及辦事處，同時擁有國內最大的航空貨運公司等20家全資及控股子公司，并于1997年在上海、香港、紐約三地同時上市。

　　由380架平均機齡不滿7年的大中型飛機構成的東航機隊，為全球旅客提供服務，東航的旅客運輸量躋身全球前十之列。東航現有通航點182個，構建了以上海為核心樞紐，覆蓋整個中國并輻射亞洲、歐洲、美洲甚至大洋洲的航空運輸網絡。加入天合聯盟后，東航的航線網絡通達全球169個國家921個目的地。

　　東航始終秉承“以客為尊，傾心服務”的服務理念，致力于建設一個“員工熱愛、顧客首選、股東滿意、社會信任”的優秀航空公司。東航曾先后榮獲國際航空運輸協會授予的“航空航天桂冠獎”和“10年民航傾心服務獎”以及美國優質服務協會在世界范圍內頒發的“五星鉆石獎”。近年來東航在中國的服務評比中曾6次獲得金獎，安全水平和航班正點率在中國民航居于領先地位。

　　“世界在您眼前，東航在您身邊”，東航將以“精準、精致、精細”的服務品質為全球顧客創造精彩的旅行體驗。

　　公司網址：www.ceair.com  

　　客服號碼：+86(95530)

　　Company Profile

　　China Eastern Airlines Corporation Limited,(formerly China Eastern Airlines established in 1988)， was founded in April1995 with the headquarters located in the open and fashional cosmopolitan city ofShanghai. Asone of the three major Airlines in Mainland China, it operates 44 overseasoffices and 11 domestic branches. Moreover, it holds controlling shares of 20 subsidiariesincluding China Cargo Airlines Co., Ltd, the largest cargo airlines in China. In 1997,China Eastern was listed simultaneously in New York,Hong Kong and Shanghaistock market。

　　Flying a fleet of 355 wide and narrow-body aircraftswith an average age of less than seven years, China Eastern serves about 70million travelers annually and ranks among the world’s top 10 airlines inpassenger transportation volume. Taking Shanghaias the main hub, it serves 182 destinations and operates a world-wide flight networkcovering China, connectingAsia, Europe, America and Oceania. In the future, China Eastern’s flight networkwill be extended to more than 900 cities in 169 countries via the closecooperation with SkyTeam member airlines。

　　Following the concept of “providing heart-to-heartservice to our worshipful customers”， China Eastern has been striving to becomea superexcellent enterprise that “be cherished by the staffs, be preferred bythe customers, be satisfied by the shareholders and be trusted by the societies”.China Eastern has successively been rewarded the “Annual Laureate Award” and “10-YearCordial Service Award” by IATA as well as the “Five-Star Diamond Award” byAmerican Academy of Hospitality Sciences. In recentyears, China Eastern has been rewarded the golden prize for 6 times in China’scustomer satisfaction surveys and takes a leading position in terms of flight safetyand on-time performance among Chinese Civil Aviation Industry。

　　“Bringyou the World, China Eastern is flying with you”. China Eastern will createexcellent travel experiences for customers with an “accurate, delicate and precise”service quality。

　　Homepage：www.ceair.com  ； Customer service line：+86(95530)